According to Blizzard's support for customers Twitter account
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Diablo II: Resurrected Plagued with login issues, some players are demanding refunds D2R Items. For the past six days, Diablo II: Resurrected players in Asia, the United States, Asia, and the United Kingdom have experienced intermittent issues when trying to log into the game's servers online. Some are now taking on social networks to request refunds.
According to Blizzard's support for customers Twitter account, the downtimes could be caused by an issue affecting Game's servers for authentication which could cause players experiencing "failed" or "slow" login attempts.These server issues first started to manifest after Blizzard patched players on the Xbox, PlayStation, and Nintendo Switch versions of the game on October 6.
The patch appeared to be normal, dealing with issues such as profiles of players not being able of sharing names with online avatars they created and users were not notified of the game is linked to their Xbox Live accounts. One change was that players are no longer prohibited from creating a game in their area after joined a game from an entirely different region.
The Blizzard Twitter account for customer support has released numerous updates to let players know that the company is aware of the issues they are experiencing and of the team's efforts at implementing solutions.
The account has tweeted numerous times that "Today's log-in and game problems with creation have been solved," but these maintenance efforts do not seem to fix the issue.
Users have taken to Twitter along with Reddit to vent about the problems they've faced while attempting playing Diablo II: Resurrected. While some on r/Diablo have created memes about the game's login issues, other players have claimed that the issues continue to plague them into "i would like to get a refund zone."
Although Blizzard's twitter account for support has repeatedly thanked players for their patience cheap D2R ladder items, some have clearly become frustrated with the continuing issues and have begun their own hashtag, #RefundD2R.